{"id":1976,"date":"2026-11-11T22:08:02","date_gmt":"2026-11-11T22:08:02","guid":{"rendered":"https:\/\/chrysalide-cfc.com\/?page_id=1976"},"modified":"2026-11-11T22:08:02","modified_gmt":"2026-11-11T22:08:02","slug":"catalogue-formations","status":"publish","type":"page","link":"https:\/\/chrysalide-cfc.com\/index.php\/nos-offres-entreprises\/catalogue-formations\/","title":{"rendered":"Catalogue des formations"},"content":{"rendered":"\n<div class=\"cfc-cat\" id=\"formations\">\n<style>\n.cfc-cat{--navy:#0d3350;--orange:#f7a35c;--brown:#8a3f0e;--cream:#fdf4ec;--ink:#3a3a3a;--muted:#6b6b6b;--line:#eadfd4;\n  font-family:Lato,system-ui,-apple-system,\"Segoe UI\",sans-serif;color:var(--ink);max-width:1180px;margin:0 auto;padding:56px 16px;box-sizing:border-box}\n.cfc-cat *{box-sizing:border-box}\n.cfc-cat h2,.cfc-cat h3,.cfc-cat h4{text-transform:none!important;letter-spacing:0!important;font-family:Lato,system-ui,sans-serif}\n.cfc-cat p:empty{display:none}\n.cfc-cat 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.group[data-cat=\"accompagnement\"] .card.alt .hook{color:var(--orange)}\n.cfc-cat .group[data-cat=\"accompagnement\"] .card.alt .tag{background:rgba(247,163,92,.18);color:var(--orange)}\n.cfc-cat .group[data-cat=\"accompagnement\"] .card.alt .meta span{background:rgba(255,255,255,.1);color:#fff}\n.cfc-cat .group[data-cat=\"accompagnement\"] .card.alt li::before{border-color:var(--orange)}\n.cfc-cat .group[data-cat=\"accompagnement\"] .card.alt .cta{background:var(--orange);color:var(--brown)}\n.cfc-cat .filters button[data-cat]{border-color:var(--c);color:var(--cd)}\n.cfc-cat .filters button[data-cat]:hover{background:var(--cbg)}\n.cfc-cat .filters button[data-cat][aria-pressed=\"true\"]{background:var(--c);border-color:var(--c);color:var(--cbt)}\n.cfc-cat [hidden]{display:none!important}\n@media (max-width:520px){.cfc-cat{padding:40px 16px}.cfc-cat .grid{grid-template-columns:1fr}.cfc-cat .card{padding:22px 18px}}\n<\/style>\n  <p class=\"eyebrow\">Catalogue entreprises<\/p>\n  <h2 class=\"cfc-title\">Choisissez la formation qui r\u00e9pond \u00e0 votre enjeu<\/h2>\n  <p class=\"lead\">Chaque formation se suit \u00e0 l\u2019unit\u00e9 ou s\u2019int\u00e8gre dans un parcours. Toutes sont adapt\u00e9es \u00e0 votre contexte et \u00e0 vos situations r\u00e9elles, dans vos locaux ou \u00e0 distance, avec une p\u00e9dagogie active et ludique qui fait vraiment bouger les pratiques.<\/p>\n  <div class=\"filters\" role=\"group\" aria-label=\"Filtrer par th\u00e8me\">\n    <button type=\"button\" data-filter=\"all\" aria-pressed=\"true\">Toutes<span class=\"count\">(11)<\/span><\/button>\n    <button type=\"button\" data-filter=\"communication\" data-cat=\"communication\" aria-pressed=\"false\">Communication<span class=\"count\">(3)<\/span><\/button>\n    <button type=\"button\" data-filter=\"management\" data-cat=\"management\" aria-pressed=\"false\">Management<span class=\"count\">(3)<\/span><\/button>\n    <button type=\"button\" data-filter=\"accueil\" data-cat=\"accueil\" aria-pressed=\"false\">Accueil &amp; relation client<span class=\"count\">(4)<\/span><\/button>\n    <button type=\"button\" data-filter=\"accompagnement\" data-cat=\"accompagnement\" aria-pressed=\"false\">Accompagnement<span class=\"count\">(1)<\/span><\/button>\n  <\/div>\n  <!-- ============ COMMUNICATION ============ -->\n  <section class=\"group\" data-cat=\"communication\">\n    <div class=\"group-head\">\n      <div>\n        <h3>Communication professionnelle<\/h3>\n        <p>Pour les experts, chefs de projet, commerciaux et futurs managers.<\/p>\n      <\/div>\n      <a href=\"https:\/\/chrysalide-cfc.com\/index.php\/nos-offres-entreprises\/parcours-communication\/\">Voir le parcours complet \u2192<\/a>\n    <\/div>\n    <div class=\"grid\">\n      <article class=\"card\">\n        <span class=\"tag\">Communication<\/span>\n        <p class=\"hook\">\u00ab On se parle tous les jours\u2026 et pourtant on ne se comprend pas. \u00bb<\/p>\n        <h4>Mieux communiquer avec l\u2019Enn\u00e9agramme<\/h4>\n        <p class=\"sub\">Comprendre son style et celui des autres<\/p>\n        <p class=\"gain\">Vos \u00e9quipes repartent en sachant<\/p>\n        <ul>\n          <li>Identifier leur style de communication et leurs automatismes sous stress<\/li>\n          <li>Comprendre ce qui motive leurs interlocuteurs<\/li>\n          <li>Adapter leur message, leur ton et leur canal \u00e0 chaque profil<\/li>\n          <li>Pr\u00e9venir et r\u00e9parer les malentendus du quotidien<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>2 jours \u00b7 14 h<\/span><span>8 \u00e0 12 participants<\/span><\/div>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Demander le programme<\/a>\n      <\/article>\n      <article class=\"card\">\n        <span class=\"tag\">Communication<\/span>\n        <p class=\"hook\">\u00ab Je ma\u00eetrise mon sujet\u2026 mais devant un groupe, je perds mes moyens. \u00bb<\/p>\n        <h4>Prendre la parole avec impact<\/h4>\n        <p class=\"sub\">Structurer, incarner, convaincre<\/p>\n        <p class=\"gain\">Vos \u00e9quipes repartent en sachant<\/p>\n        <ul>\n          <li>Structurer un message clair en moins de 3 minutes<\/li>\n          <li>G\u00e9rer le trac, utiliser leur corps et leur voix<\/li>\n          <li>R\u00e9pondre aux objections avec assurance<\/li>\n          <li>Mesurer leurs progr\u00e8s gr\u00e2ce \u00e0 une vid\u00e9o avant \/ apr\u00e8s<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>2 jours \u00b7 14 h<\/span><span>6 \u00e0 10 participants<\/span><span>Passages film\u00e9s<\/span><\/div>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Demander le programme<\/a>\n      <\/article>\n      <article class=\"card\">\n        <span class=\"tag\">Communication<\/span>\n        <p class=\"hook\">\u00ab En visio, je sens que je perds mon auditoire au bout de dix minutes. \u00bb<\/p>\n        <h4>Communiquer et collaborer \u00e0 distance<\/h4>\n        <p class=\"sub\">Garder sa pr\u00e9sence et son impact en visio<\/p>\n        <p class=\"gain\">Vos \u00e9quipes repartent en sachant<\/p>\n        <ul>\n          <li>Avoir de la pr\u00e9sence en visio : cadrage, regard, voix, \u00e9nergie<\/li>\n          <li>Animer une r\u00e9union \u00e0 distance sans perdre les participants<\/li>\n          <li>Choisir le bon canal : mail, messagerie, visio, pr\u00e9sentiel<\/li>\n          <li>\u00c9viter les malentendus de l\u2019\u00e9crit et garder le lien<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>1 jour \u00b7 7 h<\/span><span>ou 2 \u00d7 3 h en visio<\/span><span>6 \u00e0 12 participants<\/span><\/div>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Demander le programme<\/a>\n      <\/article>\n    <\/div>\n  <\/section>\n  <!-- ============ MANAGEMENT ============ -->\n  <section class=\"group\" data-cat=\"management\">\n    <div class=\"group-head\">\n      <div>\n        <h3>Management<\/h3>\n        <p>Pour les managers de proximit\u00e9, nouveaux managers et chefs d\u2019\u00e9quipe.<\/p>\n      <\/div>\n      <a href=\"https:\/\/chrysalide-cfc.com\/index.php\/nos-offres-entreprises\/parcours-management\/\">Voir le parcours complet \u2192<\/a>\n    <\/div>\n    <div class=\"grid\">\n      <article class=\"card\">\n        <span class=\"tag\">Management<\/span>\n        <p class=\"hook\">\u00ab Comment recadrer sans casser la relation ? \u00bb<\/p>\n        <h4>Manager avec justesse : les conversations difficiles<\/h4>\n        <p class=\"sub\">Recadrer, faire un retour, annoncer une d\u00e9cision<\/p>\n        <p class=\"gain\">Vos managers repartent en sachant<\/p>\n        <ul>\n          <li>Pr\u00e9parer l\u2019\u00e9change : faits, ressentis, demandes<\/li>\n          <li>Recadrer sans ab\u00eemer la relation<\/li>\n          <li>Faire un retour qui fait progresser<\/li>\n          <li>Annoncer une d\u00e9cision impopulaire et accompagner les r\u00e9actions<\/li>\n          <li>Motiver chacun selon ses besoins<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>2 jours \u00b7 14 h<\/span><span>+ atelier de suivi 3 h \u00e0 1 mois<\/span><span>6 \u00e0 10 participants<\/span><\/div>\n        <p class=\"note\">Existe aussi en 1 jour, centr\u00e9 sur les entretiens annuels.<\/p>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Demander le programme<\/a>\n      <\/article>\n      <article class=\"card\">\n        <span class=\"tag\">Management<\/span>\n        <p class=\"hook\">\u00ab Une heure de r\u00e9union\u2026 et toujours aucune d\u00e9cision. \u00bb<\/p>\n        <h4>Animer des r\u00e9unions courtes, efficaces et participatives<\/h4>\n        <p class=\"sub\">Faire participer chacun, d\u00e9cider, conclure<\/p>\n        <p class=\"gain\">Vos managers repartent en sachant<\/p>\n        <ul>\n          <li>Pr\u00e9parer un ordre du jour orient\u00e9 d\u00e9cision<\/li>\n          <li>Faire participer chacun, y compris les plus discrets<\/li>\n          <li>Recadrer les digressions avec tact<\/li>\n          <li>Conclure par des actions concr\u00e8tes<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>1 jour \u00b7 7 h<\/span><span>ou module de 3 h<\/span><span>6 \u00e0 12 participants<\/span><\/div>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Demander le programme<\/a>\n      <\/article>\n      <article class=\"card\">\n        <span class=\"tag\">Management \u00b7 En compl\u00e9ment<\/span>\n        <p class=\"hook\">\u00ab Tout est urgent, et rien n\u2019avance. \u00bb<\/p>\n        <h4>Gestion du temps<\/h4>\n        <p class=\"sub\">Reprendre la main sur ses priorit\u00e9s<\/p>\n        <p class=\"gain\">Pour qui ?<\/p>\n        <ul>\n          <li>Managers d\u00e9bord\u00e9s par les sollicitations<\/li>\n          <li>\u00c9quipes qui veulent mieux prioriser ensemble<\/li>\n          <li>En compl\u00e9ment id\u00e9al du parcours Management<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>Dur\u00e9e sur mesure<\/span><\/div>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Demander le programme<\/a>\n      <\/article>\n    <\/div>\n  <\/section>\n  <!-- ============ ACCUEIL & RELATION CLIENT ============ -->\n  <section class=\"group\" data-cat=\"accueil\">\n    <div class=\"group-head\">\n      <div>\n        <h3>Accueil et relation client<\/h3>\n        <p>Pour l\u2019accueil, le standard, le service client et les commerciaux s\u00e9dentaires.<\/p>\n      <\/div>\n      <a href=\"https:\/\/chrysalide-cfc.com\/index.php\/nos-offres-entreprises\/parcours-accueil-relation-client\/\">Voir le parcours complet \u2192<\/a>\n    <\/div>\n    <div class=\"grid\">\n      <article class=\"card\">\n        <span class=\"tag\">Accueil &amp; relation client<\/span>\n        <p class=\"hook\">\u00ab La premi\u00e8re impression, on ne la rattrape jamais. \u00bb<\/p>\n        <h4>Accueil physique et t\u00e9l\u00e9phonique<\/h4>\n        <p class=\"sub\">Les bases d\u2019une relation client r\u00e9ussie<\/p>\n        <p class=\"gain\">Vos \u00e9quipes repartent en sachant<\/p>\n        <ul>\n          <li>Soigner la premi\u00e8re impression<\/li>\n          <li>Trouver le bon ton et les bons mots au t\u00e9l\u00e9phone<\/li>\n          <li>\u00c9couter, questionner et reformuler la demande<\/li>\n          <li>G\u00e9rer l\u2019attente, le transfert et la prise de message<\/li>\n          <li>Conclure positivement, m\u00eame sans solution imm\u00e9diate<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>3 jours \u00b7 21 h<\/span><span>6 \u00e0 10 participants<\/span><\/div>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Demander le programme<\/a>\n      <\/article>\n      <article class=\"card\">\n        <span class=\"tag\">Accueil &amp; relation client<\/span>\n        <p class=\"hook\">\u00ab Je n\u2019ose pas dire non\u2026 et je finis par tout accepter. \u00bb<\/p>\n        <h4>S\u2019affirmer sereinement au travail<\/h4>\n        <p class=\"sub\">Dire non, poser un cadre, rester courtois<\/p>\n        <p class=\"gain\">Vos \u00e9quipes repartent en sachant<\/p>\n        <ul>\n          <li>Rep\u00e9rer leurs r\u00e9actions : fuite, attaque, manipulation, affirmation<\/li>\n          <li>Dire non sans se justifier<\/li>\n          <li>Formuler une demande claire<\/li>\n          <li>Recevoir une critique et poser leurs limites<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>2 jours \u00b7 14 h<\/span><span>6 \u00e0 10 participants<\/span><\/div>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Demander le programme<\/a>\n      <\/article>\n      <article class=\"card\">\n        <span class=\"tag\">Accueil &amp; relation client<\/span>\n        <p class=\"hook\">\u00ab Un client agressif le matin, et toute la journ\u00e9e est g\u00e2ch\u00e9e. \u00bb<\/p>\n        <h4>Gestion du stress<\/h4>\n        <p class=\"sub\">Garder son calme face aux clients difficiles<\/p>\n        <p class=\"gain\">Vos \u00e9quipes repartent en sachant<\/p>\n        <ul>\n          <li>Reconna\u00eetre leurs signaux de stress et leurs d\u00e9clencheurs<\/li>\n          <li>Se r\u00e9guler sur le moment avec des techniques simples<\/li>\n          <li>Garder leur calme face \u00e0 un client agressif<\/li>\n          <li>Prendre du recul apr\u00e8s un \u00e9change tendu<\/li>\n          <li>Pr\u00e9server leur \u00e9nergie sur la dur\u00e9e<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>3 jours \u00b7 21 h<\/span><span>6 \u00e0 12 participants<\/span><\/div>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Demander le programme<\/a>\n      <\/article>\n      <article class=\"card\">\n        <span class=\"tag\">Accueil &amp; relation client<\/span>\n        <p class=\"hook\">\u00ab Entre coll\u00e8gues ou avec un client, le ton monte vite\u2026 et plus personne n\u2019avance. \u00bb<\/p>\n        <h4>Gestion des conflits<\/h4>\n        <p class=\"sub\">D\u00e9samorcer les tensions, avec les clients comme en \u00e9quipe<\/p>\n        <p class=\"gain\">Vos \u00e9quipes repartent en sachant<\/p>\n        <ul>\n          <li>Rep\u00e9rer les signaux d\u2019une tension qui monte<\/li>\n          <li>Comprendre ce qui se joue : besoins, valeurs, int\u00e9r\u00eats<\/li>\n          <li>G\u00e9rer leurs propres \u00e9motions face au conflit<\/li>\n          <li>Mener une m\u00e9diation pour sortir du blocage<\/li>\n          <li>R\u00e9tablir la coop\u00e9ration et la relation<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>3 jours \u00b7 21 h<\/span><span>6 \u00e0 12 participants<\/span><\/div>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Demander le programme<\/a>\n      <\/article>\n    <\/div>\n  <\/section>\n  <!-- ============ ACCOMPAGNEMENT ============ -->\n  <section class=\"group\" data-cat=\"accompagnement\">\n    <div class=\"group-head\">\n      <div>\n        <h3>Accompagnement<\/h3>\n        <p>Coaching et conseil, pour aller au-del\u00e0 de la formation.<\/p>\n      <\/div>\n    <\/div>\n    <div class=\"grid\">\n      <article class=\"card alt\">\n        <span class=\"tag\">Accompagnement<\/span>\n        <p class=\"hook\">\u00ab Former, c\u2019est bien. \u00catre s\u00fbr que \u00e7a change vraiment, c\u2019est mieux. \u00bb<\/p>\n        <h4>Coaching et conseil sur mesure<\/h4>\n        <p class=\"sub\">Un interlocuteur unique, du diagnostic aux r\u00e9sultats<\/p>\n        <p class=\"gain\">Ce que je vous apporte<\/p>\n        <ul>\n          <li>Un diagnostic des leviers de motivation et des freins<\/li>\n          <li>Un coaching individuel ou d\u2019\u00e9quipe sur vos situations r\u00e9elles<\/li>\n          <li>Des simulations : conflit, entretien difficile, prise de parole<\/li>\n          <li>Des indicateurs de progression et un bilan avec vos RH<\/li>\n        <\/ul>\n        <div class=\"meta\"><span>Sur mesure<\/span><span>Individuel ou \u00e9quipe<\/span><\/div>\n        <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">Parlons de votre besoin<\/a>\n      <\/article>\n    <\/div>\n  <\/section>\n  <!-- ============ INCLUS ============ -->\n  <div class=\"included\">\n    <div><strong>Une p\u00e9dagogie ludique<\/strong><span>Jeux de cartes, roue, \u00ab lunettes \u00bb pour changer de regard : on apprend en jouant des situations r\u00e9elles.<\/span><\/div>\n    <div><strong>Programme adapt\u00e9<\/strong><span>Construit \u00e0 partir de vos situations r\u00e9elles, pas d\u2019un catalogue fig\u00e9.<\/span><\/div>\n    <div><strong>Chez vous ou \u00e0 distance<\/strong><span>Loire-Atlantique, toute la France et Antilles.<\/span><\/div>\n    <div><strong>Finan\u00e7able OPCO<\/strong><span>Selon votre situation. Devis adapt\u00e9 pour les collectivit\u00e9s.<\/span><\/div>\n    <div><strong>Impact mesur\u00e9<\/strong><span>Diagnostic de d\u00e9part et bilan avec vos RH ou managers.<\/span><\/div>\n  <\/div>\n  <div class=\"final\">\n    <h3>Vous h\u00e9sitez entre plusieurs formations ?<\/h3>\n    <p>En 20 minutes, on fait le point sur votre enjeu et je vous propose le format le plus utile : une formation \u00e0 l\u2019unit\u00e9, un parcours ou un pack.<\/p>\n    <a class=\"cta\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/contactez-nous\/\">R\u00e9server un \u00e9change de 20 minutes<\/a>\n  <\/div>\n<script>\n(function(){\n  var root=document.currentScript?document.currentScript.closest('.cfc-cat'):document.querySelector('.cfc-cat');\n  if(!root) return;\n  var btns=root.querySelectorAll('.filters button'), groups=root.querySelectorAll('.group');\n  btns.forEach(function(b){\n    b.addEventListener('click',function(){\n      var f=b.getAttribute('data-filter');\n      btns.forEach(function(x){x.setAttribute('aria-pressed',x===b?'true':'false');});\n      groups.forEach(function(g){g.hidden=!(f==='all'||g.getAttribute('data-cat')===f);});\n    });\n  });\n})();\n<\/script>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Catalogue entreprises Choisissez la formation qui r\u00e9pond \u00e0 votre enjeu Chaque formation se suit \u00e0 l\u2019unit\u00e9 ou s\u2019int\u00e8gre dans un parcours. Toutes sont adapt\u00e9es \u00e0 votre contexte et \u00e0 vos situations r\u00e9elles, dans vos locaux ou \u00e0 distance, avec une p\u00e9dagogie active et ludique qui fait vraiment bouger les pratiques. Toutes(11) Communication(3) Management(3) Accueil &amp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":892,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1976","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Catalogue des formations - Chrysalide-CFC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chrysalide-cfc.com\/index.php\/nos-offres-entreprises\/catalogue-formations\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Catalogue des formations - Chrysalide-CFC\" \/>\n<meta property=\"og:description\" content=\"Catalogue entreprises Choisissez la formation qui r\u00e9pond \u00e0 votre enjeu Chaque formation se suit \u00e0 l\u2019unit\u00e9 ou s\u2019int\u00e8gre dans un parcours. 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